Welcome to threadturntangle. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.threadturntangle.com and purchase our digital puzzle games.
- Data Controller
The entity responsible for processing your personal data is:
Brand Name: threadturntangle
Company Name: Hype Games México, S.A. de C.V.
Address: Torre Cuarzo, Av. P.º de la Reforma 26, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico
Registration Number: HGM2106093HA
Email: woodscrew@threadturntangle.com
Telephone: +52 2293089017
- Information We Collect
We collect information necessary to provide our digital services, including:
Identity Data: Name and age (to verify service eligibility).
Contact Data: Email address for digital product delivery and customer support.
Transaction Data: Details about payments (processed securely via Stripe; we do not store full card numbers).
Technical Data: IP address and browser type for fraud prevention and security.
- Legal Basis for Processing
For users in the European Economic Area (EEA), we process your data based on:
Performance of a Contract: To deliver the digital games you purchase.
Legal Obligation: To comply with tax and accounting laws in Mexico and the EU.
Legitimate Interest: To prevent payment fraud and protect our intellectual property.
- Digital Content & Right of Withdrawal (EU Consumer Law)
In accordance with EU consumer protection regulations regarding digital content:
Important: By purchasing our digital puzzle games and commencing the download or access of the digital content, you expressly consent to the immediate performance of the contract and acknowledge that you lose your 14-day right of withdrawal (right to a refund without reason) once the digital delivery has started.
- Limited License & Intellectual Property
All virtual items, game codes, art assets, and music provided on this website are the exclusive property of threadturntangle.
Limited License: When you purchase a digital product, you are granted a non-exclusive, non-transferable, revocable license to use the item within the game environment for personal, non-commercial entertainment.
No Ownership: This purchase constitutes a “Right to Use” rather than a transfer of ownership.
Prohibitions: You are strictly prohibited from extracting, copying, modifying, or using any game assets for commercial purposes.
- Age Restriction
Our services are not intended for individuals under a certain age.
Minimum Age: You must be at least 16 years old to use this website and purchase our products.
We do not knowingly collect data from minors. If we discover that a user under 16 has provided us with personal information or used a payment method without parental consent, we reserve the right to terminate the account and delete the associated data immediately.
- International Data Transfers
As a company based in Mexico serving European clients, your data will be transferred and processed outside the EEA. We ensure a high level of protection by using secure payment processors (Stripe) and adhering to the data protection standards required by both Mexican and EU law. - Your Rights (GDPR & LFPDPPP)
Depending on your location, you have the right to:
Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Data portability.
Withdraw consent at any time.
To exercise these rights, please contact us at woodscrew@threadturntangle.com.
- Security
We implement robust technical and organisational measures to protect your data, including SSL encryption for all transactions. Our website uses original or royalty-free licensed visual content to ensure full legal compliance and intellectual property integrity.