Welcome to threadturntangle. These Terms of Service (“Terms”) govern your use of our website and the purchase of our digital virtual puzzle games. By accessing our website or purchasing our products, you agree to be bound by these Terms.
- General Provisions
The threadturntangle is operated by Hype Games México, S.A. de C.V., a company legally registered in Mexico.
Registration Number: HGM2106093HA
Registered Address: Torre Cuarzo, Av. P.º de la Reforma 26, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico
Contact Email: woodscrew@threadturntangle.com
Phone: +52 2293089017
By using this site, you represent that you are at least the age of majority in your state or country of residence.
- Digital Products and One-Time Purchase
Our website offers virtual digital puzzle games (“Digital Content”). All purchases made on this website are one-time consumptions. We do not operate a subscription model. Upon successful payment, you will be granted access to the specific digital product purchased. - Limited Usage License and Intellectual Property
All content included in or made available through our website—including but not limited to game code, visual artwork, graphics, music, sound effects, text, and logos—is the exclusive property of threadturntangle or its content suppliers and is protected by international copyright and intellectual property laws.
License Grant: Upon purchase, we grant you a personal, non-exclusive, non-transferable, and revocable limited license to use the digital product for personal, non-commercial entertainment purposes only.
No Ownership: This purchase constitutes a license to use the virtual items within the game environment; it does not constitute a transfer of ownership of any intellectual property rights.
Restrictions: You are strictly prohibited from:
Extracting, copying, reproducing, or redistributing the game assets or code.
Using any part of the digital content for commercial purposes.
Modifying, reverse-engineering, or creating derivative works based on our products.
- Payments and Security
Payments are processed securely via Stripe. By providing your payment information, you authorize us (via our third-party processor) to charge the full amount of the transaction. All prices are clearly stated at the point of sale. - EU Right of Withdrawal & Refund Policy (Crucial for European Customers)
In accordance with the EU Consumer Rights Directive (2011/83/EU) and local consumer protection laws:
Waiver of Right of Withdrawal: By purchasing our digital content and initiating the download or access process, you expressly consent to the immediate performance of the contract. You acknowledge and agree that once the delivery of the digital content has begun, you lose your 14-day right of withdrawal and the right to a refund.
Final Sale: Due to the intangible nature of digital virtual goods, all sales are final once access is granted.
Defective Content: If the digital content is technically defective or cannot be accessed, please contact woodscrew@threadturntangle.com within 48 hours for technical support or a replacement.
- Prohibited Conduct
You agree not to use the website or its products for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. We reserve the right to terminate your access to the service for violating any of the prohibited uses. - Limitation of Liability
threadturntangle shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our digital products. Our total liability to you for any claim arising out of these terms shall not exceed the amount paid by you for the product in question. - Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Mexico. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Mexico City, Mexico, without prejudice to mandatory consumer protection laws in your country of residence (e.g., EU consumer rights). - Contact Information
For questions regarding these Terms of Service, please contact us at:
Email: woodscrew@threadturntangle.com
Address: Torre Cuarzo, Av. P.º de la Reforma 26, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico